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Original
2026-02-17
Modified
2026-03-08
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<p>4.8X</p>
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<p>4.8X</p>
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<p>Repurchase Rate Growth</p>
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<p>Repurchase Rate Growth</p>
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<p>5X</p>
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<p>5X</p>
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<p>Increase in Customer Loyalty Volume</p>
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<p>Increase in Customer Loyalty Volume</p>
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<p><b>Company: Beyoung</b></p>
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<p><b>Company: Beyoung</b></p>
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<p><b>About Beyoung:</b><b></b>Founded in 2016, Beyoung is a multifunctional dermocosmetics brand combining high performance, proven efficacy, and affordable formulas. Designed for people who listen to their skin and value real results, Beyoung creates skincare that evolves with its consumers.</p>
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<p><b>About Beyoung:</b><b></b>Founded in 2016, Beyoung is a multifunctional dermocosmetics brand combining high performance, proven efficacy, and affordable formulas. Designed for people who listen to their skin and value real results, Beyoung creates skincare that evolves with its consumers.</p>
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<p><b>Industry:</b>Ecommerce/D2C<b></b></p>
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<p><b>Industry:</b>Ecommerce/D2C<b></b></p>
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<p><b>Location:</b>São Paulo, Brazil<b></b></p>
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<p><b>Location:</b>São Paulo, Brazil<b></b></p>
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<p><b>Category: Customer Engagement, Lifecycle Marketing</b><b></b></p>
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<p><b>Category: Customer Engagement, Lifecycle Marketing</b><b></b></p>
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<p><b>Solutions Used: Omnichannel Journeys, Automation, Personalization, Nudges,</b></p>
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<p><b>Solutions Used: Omnichannel Journeys, Automation, Personalization, Nudges,</b></p>
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<h2><b>The Challenge</b></h2>
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<h2><b>The Challenge</b></h2>
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<p><b>Turning One-Time Buyers into Loyal Customers</b></p>
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<p><b>Turning One-Time Buyers into Loyal Customers</b></p>
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<p>As Beyoung scaled rapidly, customer engagement began to fragment. New shoppers dropped off mid-journey, repeat purchases remained capped at 5%, and communication lived in silos.</p>
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<p>As Beyoung scaled rapidly, customer engagement began to fragment. New shoppers dropped off mid-journey, repeat purchases remained capped at 5%, and communication lived in silos.</p>
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<p>The challenge: build consistent, habit-forming engagement in a category where loyalty is everything.</p>
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<p>The challenge: build consistent, habit-forming engagement in a category where loyalty is everything.</p>
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<h2><b>The Solution</b></h2>
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<h2><b>The Solution</b></h2>
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<p><b>The “Rescue & Nourish” Lifecycle Strategy</b></p>
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<p><b>The “Rescue & Nourish” Lifecycle Strategy</b></p>
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<p>Beyoung partnered with Netcore to design omnichannel journeys inspired by skincare itself:</p>
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<p>Beyoung partnered with Netcore to design omnichannel journeys inspired by skincare itself:</p>
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<ul><li><b>Rescue high-intent users</b>with cart and browse abandonment nudges across WhatsApp and Web Push</li>
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<ul><li><b>Rescue high-intent users</b>with cart and browse abandonment nudges across WhatsApp and Web Push</li>
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<li><b>Nourish repeat habits</b>through intelligent replenishment reminders based on product usage</li>
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<li><b>Nourish repeat habits</b>through intelligent replenishment reminders based on product usage</li>
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<li><b>Revive dormant users</b>via win-back journeys across Email and WhatsApp</li>
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<li><b>Revive dormant users</b>via win-back journeys across Email and WhatsApp</li>
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</ul><p>All touchpoints worked together as one unified CRM ecosystem.</p>
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</ul><p>All touchpoints worked together as one unified CRM ecosystem.</p>
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<h2><b>The Impact</b></h2>
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<h2><b>The Impact</b></h2>
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<p><b>A Self-Sustaining Loyalty Loop</b></p>
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<p><b>A Self-Sustaining Loyalty Loop</b></p>
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<p>By September, the results spoke for themselves:</p>
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<p>By September, the results spoke for themselves:</p>
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<ul><li><b>Repurchase rate jumped from 5% to 24% (4.8X growth)</b></li>
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<ul><li><b>Repurchase rate jumped from 5% to 24% (4.8X growth)</b></li>
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<li><b>Customer loyalty volume scaled nearly 5X</b></li>
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<li><b>Customer loyalty volume scaled nearly 5X</b></li>
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<li><b>Fragmented outreach evolved into seamless omnichannel engagement</b></li>
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<li><b>Fragmented outreach evolved into seamless omnichannel engagement</b></li>
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</ul><p>Beyoung transformed its funnel into a continuous loyalty engine - capturing new intent and compounding lifetime value.</p>
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</ul><p>Beyoung transformed its funnel into a continuous loyalty engine - capturing new intent and compounding lifetime value.</p>
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<p>Partnership with Netcore has been nothing short of transformative for Beyoung. With their Engagement and Experience Module, we’ve witnessed remarkable growth in our customer engagement and conversions. From personalized campaigns to seamless omnichannel communication, Netcore has enabled us to deliver exceptional experiences to our customers. Looking forward for more wins together!</p>
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<p>Partnership with Netcore has been nothing short of transformative for Beyoung. With their Engagement and Experience Module, we’ve witnessed remarkable growth in our customer engagement and conversions. From personalized campaigns to seamless omnichannel communication, Netcore has enabled us to deliver exceptional experiences to our customers. Looking forward for more wins together!</p>
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<p>Unlock unmatched customer experiences, get started now</p>
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<p>Unlock unmatched customer experiences, get started now</p>
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<p>Let us show you what's possible with Netcore.</p>
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<p>Let us show you what's possible with Netcore.</p>