Mothercity Liquor achieves a striking 5X uplift in engagement using AI-powered recommendations on their website
2026-03-08 18:44 Diff

5X

ROI from their Netcore Subscription

49%

Users re-engaged who abandoned their cart

5X

Increase in ATCs using on-site AI recommendation widgets

Company: MotherCity Liquor

Website: https://mothercityliquor.co.za/

Industry: Online Liquor Store

Location: Zanzibar, South Africa

Category: Customer Engagement

Solutions Used: Netcore’s Full Stack Customer Engagement Platform

Objectives:

  • Boosting digital presence
  • Maximizing revenue through effective engagement & retention strategies
  • Improve brand credibility through strategic communications sent to the right user at the right time through the right channel.

Netcore’s Strategy:

Omnichannel Approach

Expanding our reach by leveraging multiple channels – Emails, Web Push, and On-site Personalization

Website Personalization

Crafting & implementing personalized widgets across key customer journey touchpoints: Home Page, Product Display Page, and Exit-Intent Pop-Up

Multiple Automations

Minimizing cart abandonment with a multi-channel strategy
 

"Netcore's Omnichannel offerings have transformed our marketing efforts at MotherCity Liquor. With seamless marketing automations across multiple channels, including Email, Web Push, On-site pop-ups & widgets with AI personalization, all in one platform, we've achieved remarkable results. The Netcore package we opted for has delivered a staggering 5X returns, and we are thrilled with the exceptional conversion rates we are experiencing."

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