Rivalry2

70X ROI Generated with Netcore’s Customer Engagement & Experience Platform 1
2026-03-08 15:36 Diff
https://netcorecloud.com/success-story/70x-roi-for-air-india-express-1/
70X
ROI generated between October 2023 & March 2024
32%
Revenue increased by arresting user drop-offs
Revenue growth recorded through timely product recommendations
Company: Air India Express
Customer Website
Industry: Airline
Location: India
Category: Customer Experience & Engagement
Solutions Used: Netcore’s Customer Engagement & Experience Suite
Objectives:

Elevating booking experience to increase user engagement and reducing drop-offs
Omnichannel marketing for successful upsell and cross-sell initiatives
Cost optimization with the use of automation and predictive segmentation
Feature adoption to help users discover and maximize the value of new and existing features
Netcore’s Strategy:

Personalized communications
Introduction of artificial intelligence
Deployment of no-code nudges
Omnichannel journey orchestration
Strategic utilization of onsite channels
"In the airline industry, success hinges on smooth takeoffs and flawless landings. The same applies to marketing – you need a strong foundation, then you can take flight with innovation. Partnering with Netcore has been a game-changer in achieving these goals. Their marketing automation platform has allowed us to implement targeted, personalized campaigns & innovations across channels that have significantly reduced user drop-off rates and increased overall conversions. But it's not just the platform that impressed us. The Netcore team has been fantastic. They worked hand-in-hand with our marketing team, understanding our needs and developing strategies that fit seamlessly into our workflow. It's a true partnership, and we're excited to see what new heights we can reach together in the future."
Unlock unmatched customer experiences,
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 /></div> </a> <a class="dd-bs-body-row pressable" href="/in-app-messages/"><div class="dd-bs-middle">In-app messages</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/web-push-notifications/"><div class="dd-bs-middle">Web Push Notifications</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/whatsapp-notifications/"><div class="dd-bs-middle">Whatsapp notifications</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/rcs/"><div class="dd-bs-middle">Rich Communication Services</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/sms/"><div class="dd-bs-middle">SMS</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/email/email-marketing/"><div class="dd-bs-middle">Email</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/voice/"><div class="dd-bs-middle">Voice</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a><div class="v-spacer-20"></div></div></div><div class="v-spacer-20"></div></div><div class="mnm-dd-container d-none" data-id="2"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Solutions</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/industries/e-commerce-online-retail/"><div class="dd-bs-middle">E-Commerce & Retail</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/ott/"><div class="dd-bs-middle">Media and Entertainment</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/travel/"><div class="dd-bs-middle">Travel and Hospitality</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/edtech/"><div class="dd-bs-middle">Edtech</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/fantasy-gaming/"><div class="dd-bs-middle">Fantasy Gaming</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/bfsi/"><div class="dd-bs-middle">BFSI</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/industries/direct-to-consumer/"><div class="dd-bs-middle">Direct to consumer</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/inboxcommerce/"><div class="dd-bs-middle">Inbox Commerce</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/startups/india/apps/"><div class="dd-bs-middle">Startup</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="https://netcorecloud.com/lp/netcore-for-isvs/" target="_blank"><div class="dd-bs-middle">ISVs</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg" /></div> </a><div class="v-spacer-30"></div></div></div></div><div class="mnm-dd-container d-none" data-id="3"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Customers</div></div><div class="mnm-header-right"><div class="right-text">Customers Overview</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Success Stories</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Reviews</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Testimonials</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="v-spacer-30"></div></div><div class="mnm-dd-body-sub"><div class="v-spacer-30"></div><div class="dd-bs-header-row"><div class="dd-bs-middle">Featured Customers</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Swiggy</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Oyo</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Flipkart</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="dd-bs-body-row pressable click-data-url" data-url=""><div class="dd-bs-middle">Disney Hotstar</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div></div><div class="v-spacer-20"></div></div></div></div><div class="mnm-dd-container d-none" data-id="4"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Resources</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/agentic-marketing/learn/"><div class="dd-bs-middle">Learn Agentic Marketing</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/blog/"><div class="dd-bs-middle">Blogs</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/success-story/"><div class="dd-bs-middle">Success Stories</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/ebook/"><div class="dd-bs-middle">Ebooks</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/podcasts-channel/"><div class="dd-bs-middle">Podcasts</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/webinars/"><div class="dd-bs-middle">Webinars</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/videos/"><div class="dd-bs-middle">Videos</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/guides/"><div class="dd-bs-middle">Guides</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/interactive-product-demos/"><div class="dd-bs-middle"> Interactive Product Demos</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/inbox-commerce-use-cases/"><div class="dd-bs-middle">Inbox Commerce Demos</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/demo-center/"><div class="dd-bs-middle">Demo Center</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/tools/"><div class="dd-bs-middle">Tools</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" target="_blank" href="https://design.netcorecloud.com/"><div class="dd-bs-middle">Netcore Design</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a><div class="v-spacer-30"></div></div></div></div><div class="mnm-dd-container d-none" data-id="5"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Services</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/email-consultancy/"><div class="dd-bs-middle">Email Consultancy</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/gamechanger/"><div class="dd-bs-middle">Gamechangers</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/infrastructure-security/"><div class="dd-bs-middle">Infrastructure & Security</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a><div class="v-spacer-30"></div></div></div></div><div class="mnm-dd-container d-none" data-id="13"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Resources</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/blog?cat=Customer Engagement"><div class="dd-bs-middle">Blogs</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/success-story?cat=Customer Engagement"><div class="dd-bs-middle">Success Stories</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/ebook?cat=Customer Engagement"><div class="dd-bs-middle">Ebooks</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/events-overview/?cat=Customer Engagement"><div class="dd-bs-middle">Events</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/podcasts?cat=Customer Engagement"><div class="dd-bs-middle">Podcasts</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/webinars?cat=Customer Engagement"><div class="dd-bs-middle">Webinars</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/videos?cat=Customer Engagement"><div class="dd-bs-middle">Videos</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/guides?cat=Customer Engagement"><div class="dd-bs-middle">Guides</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/interactive-product-demos/"><div class="dd-bs-middle"> Interactive Product Demos</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/resources/demo-center/"><div class="dd-bs-middle">Demo Center</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/tools"><div class="dd-bs-middle">Tools</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" target="_blank" href="https://design.netcorecloud.com/"><div class="dd-bs-middle">Netcore Design</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a><div class="v-spacer-30"></div></div></div></div><div class="mnm-dd-container d-none" data-id="11"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Features</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/customer-engagement/journey-orchestration/"><div class="dd-bs-middle">Journey Orchestration</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/customer-engagement/multi-channel-marketing/"><div class="dd-bs-middle">Multi-Channel Marketing</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/customer-engagement/omnichannel-marketing-platform/"><div class="dd-bs-middle">Omnichannel Marketing</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/customer-engagement/smart-push-notifications/"><div class="dd-bs-middle">Smart Push</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/customer-engagement/behavioral-analytics/"><div class="dd-bs-middle">Behavioral Analytics</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/customer-engagement/dashboards-insights/"><div class="dd-bs-middle">Dashboards & Insights</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/co-marketer-ai/intelligent-insights/"><div class="dd-bs-middle">Intelligent Insights</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/personalization/content-personalization/"><div class="dd-bs-middle">Content Personalization</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/product-experience/app-walkthroughs-contextual-nudges/"><div class="dd-bs-middle">Walkthroughs & Nudges</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/co-marketer-ai/app-churn-management/"><div class="dd-bs-middle">App Churn Management</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a><div class="v-spacer-30"></div></div></div></div><div class="mnm-dd-container d-none" data-id="12"><div class="space-banner-empty"></div><div class="mnm-dd-header"><div class="mnm-header-left"><div class="left-notch"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/backward_arrow_colored.svg"
 /></div><div class="left-text">Channels</div></div></div><div class="v-spacer-30"></div><div class="mnm-dd-body"><div class="mnm-dd-body-main-normal"> <a class="dd-bs-body-row pressable" href="/app-push-notifications/"><div class="dd-bs-middle">App Push Notifications</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/web-messages/"><div class="dd-bs-middle">Web Messages</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/in-app-messages/"><div class="dd-bs-middle">In-app messages</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/web-push-notifications/"><div class="dd-bs-middle">Web Push Notifications</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/voice/"><div class="dd-bs-middle">Voice</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/whatsapp-notifications/"><div class="dd-bs-middle">Whatsapp notifications</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
 /></div> </a> <a class="dd-bs-body-row pressable" href="/sms/"><div class="dd-bs-middle">SMS</div><div class="dd-bs-right"> <img src="https://netcorecloud.com/wp-content/themes/netcoretheme/assets/images/common/chevron-right.svg"
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</button></div><div class="v-spacer-20"></div></div><div class="col-12 col-lg-6 banner-img-side"> <img src="https://netcorecloud.com/wp-content/uploads/2024/07/hero_image_800X470px-1.webp" alt="" /></div></div></section><div class="v-spacer-60"></div><section class="success-stories-stats"><div class="success-stories-stats-container"><div class="success-stories-header"> Key Results</div><div class="success-stories-stats-list row"><div class="stats-item col col-12 col-lg-6 col-xl-4"> <span class="stats-number"> 70X <span class="stats-arrow"> <img src="https://netcorecloud.com/wp-content/uploads/2021/02/Increase.png" alt="Increase" /> </span> </span><div class="stats-description"> ROI generated between October 2023 & March 2024</div></div><div class="stats-item col col-12 col-lg-6 col-xl-4"> <span class="stats-number"> 32% <span class="stats-arrow"> <img src="https://netcorecloud.com/wp-content/uploads/2023/11/arrow_up.png" alt="up" /> </span> </span><div class="stats-description"> Revenue increased by arresting user drop-offs</div></div><div class="stats-item col col-12 col-lg-6 col-xl-4"> <span class="stats-number"> 1% <span class="stats-arrow"> <img src="https://netcorecloud.com/wp-content/uploads/2023/11/arrow_up.png" alt="up" /> </span> </span><div class="stats-description"> Revenue growth recorded through timely product recommendations</div></div></div></div></section><div class="v-spacer-60"></div><div class="v-spacer-30"></div><section class="success-stories-description"><div class="success-stories-description-container row"><div class="description-left col-12 col-lg-5"><div class="company-info-container"><p><b>Company:</b> Air India Express</p><p><b><a href="https://www.airindiaexpress.com/home" target="_blank" rel="noreferrer noopener" rel="nofollow">Customer Website</a></b></p><p><b>Industry:</b> Airline</p><p><b>Location:</b> India</p><p><b>Category: </b>Customer Experience &amp; Engagement</p><p><b>Solutions Used:</b> Netcore’s <a href="https://netcorecloud.com/customer-engagement/">Customer Engagement</a> &amp; Experience Suite</p></div></div><div class="description-right col-12 col-lg-7"><h2 style="margin-bottom: 15px;">Objectives:</h2><ul><li style="margin-bottom: 8px;">Elevating booking experience to increase user engagement and reducing drop-offs</li><li style="margin-bottom: 8px;">Omnichannel marketing for successful upsell and cross-sell initiatives</li><li style="margin-bottom: 8px;">Cost optimization with the use of automation and predictive segmentation</li><li style="margin-bottom: 8px;">Feature adoption to help users discover and maximize the value of new and existing features</li></ul><p>&nbsp;</p><h2 style="margin-bottom: 15px;">Netcore’s Strategy:</h2><ul><li style="margin-bottom: 8px;">Personalized communications</li><li style="margin-bottom: 8px;">Introduction of artificial intelligence</li><li style="margin-bottom: 8px;">Deployment of no-code nudges</li><li style="margin-bottom: 8px;">Omnichannel journey orchestration</li><li style="margin-bottom: 8px;">Strategic utilization of onsite channels</li></ul><div class="description-right-cta"> <button class="nt-button-primary" data-toggle="modal" data-target="#ResourceDownloadModal" data-name="Success Story"> See How Netcore Does It! </button></div></div></div></section><div class="v-spacer-60"></div><div class="v-spacer-30"></div><section class="success-stories-feedback"><div class="success-stories-feedback-container"><div class="feedback-text"> "In the airline industry, success hinges on smooth takeoffs and flawless landings. The same applies to marketing – you need a strong foundation, then you can take flight with innovation. Partnering with Netcore has been a game-changer in achieving these goals. Their marketing automation platform has allowed us to implement targeted, personalized campaigns & innovations across channels that have significantly reduced user drop-off rates and increased overall conversions. But it's not just the platform that impressed us. The Netcore team has been fantastic. They worked hand-in-hand with our marketing team, understanding our needs and developing strategies that fit seamlessly into our workflow. It's a true partnership, and we're excited to see what new heights we can reach together in the future."</div><div class="feedback-author-img"> <img src="https://netcorecloud.com/wp-content/uploads/2024/07/profile_200X200px-1.webp" alt="" /></div><div class="feedback-author-info"> Ranjith Kumar M, <span class="feedback-author-title"> Head of Marketing </span></div><div class="author-company-logo"> <img src="https://netcorecloud.com/wp-content/uploads/2024/07/logo_200px-2-1.webp" alt="" /></div></div></section><div class="v-spacer-60"></div><style>.schedulehead{font-family:'Work Sans';font-style:normal;font-weight:600;font-size:23px;line-height:28px;color:#291e30;text-align:center}@media (max-width:991.98px){.schedulehead{font-size:21px;line-height:26px}.btn.btn-orange.btn-block{width:90% !important}.btn-orange{font-size:20px !important;line-height:22px 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type="email" class="form-control" placeholder="Work Email" required 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whyspam|wilemail|willhackforfood|will-hier-weg|willselfdestruct|winemaven|wir-haben-nachwuchs|wirsindcool|wir-sind-cool|wolke7|women-at-work|wormseo|wronghead|wuzupmail|wuzup|e4ward|gishpuppy|wwwnew|xagloo|xemaps|xents|xmail|xmaily|xoxox|xoxy|xsecurity|xxtreamcam|xyzfree|yeah|yep|yesey|yogamaven|yopmail|yopmail|yopmail|yopmail|yopweb|youmailr|yourdomain|ypmail|ystea|yuurok|yzbid|z1p|za|zehnminutenmail|zippymail|zoaxe|zoemail|zoemail|zoemail|zomg|zweb|bizsupporta)\..+)(.+@.+\..+)$" title="Please provide a business email address" oninvalid="this.setCustomValidity('Please provide a business email address')" onchange="try{setCustomValidity('')}catch(e){}" oninput="try{setCustomValidity('')}catch(e){}"></div><div class="form-group col-md-6"> <input type="text" name="864782_260848pi_864782_260848" class="form-control" placeholder="Company Name" required></div></div><div class="form-row"><div class="form-group col-md-6"> <input type="tel" id="864782_260851pi_864782_260851" name="864782_260851pi_864782_260851" class="form-control" placeholder="Phone Number" onkeypress="return /[0-9]/i.test(event.key)" maxlength="15" required=""></div><div class="form-group col-md-6"> <select name="864782_260854pi_864782_260854" class="form-control" id="interest" required><option selected disabled value="">I am interested in</option><option value="2303254">Customer Engagement</option><option value="2303251">Personalized Recommendations</option><option value="2303245">Email Marketing</option><option value="2303248">SMS/RCS/WhatsApp</option><option value="2303260">Web/App Push Notifications</option><option value="2303257">Other Requirements</option> </select></div></div><div class="form-group" id="secondary-container" style="display: none;"> <select class="form-control" id="secondary-interest" required><option selected disabled value="">${secondaryOptions[selectedValue]?.placeholder || "Please Select"}</option> </select></div> <input type="hidden" id="utm_source" name="864782_260884pi_864782_260884"> <input type="hidden" id="utm_medium" name="864782_260881pi_864782_260881"> <input type="hidden" id="utm_campaign" name="864782_260875pi_864782_260875"> <input type="hidden" id="utm_term" name="864782_260887pi_864782_260887"> <input type="hidden" id="utm_content" name="864782_260878pi_864782_260878"><div class="form-group form-check"> <input name="864782_260893pi_864782_260893_2303299" type="checkbox" class="form-check-input" value="2303299" id="terms" checked> <label class="form-check-label" for="terms">By submitting your information, you consent to us contacting you about our content, products, and services and agree to our <a href="https://netcorecloud.com/privacy-policy">privacy policy</a>.</label></div><div style="text-align: center;justify-content: center;display: flex;" class="form-group"> <button type="submit" class="btn btn-orange btn-block">Schedule a Demo</button></div></form> <script>function getUTMParams() {
                    let params = new URLSearchParams(window.location.search);
                    let utmSource = params.get("utm_source") || "";
                    let utmMedium = params.get("utm_medium") || "";
                    let utmCampaign = params.get("utm_campaign") || "";
                    let utmTerm = params.get("utm_term") || "";
                    let utmContent = params.get("utm_content") || "";

                    document.getElementById("utm_source").value = utmSource;
                    document.getElementById("utm_medium").value = utmMedium;
                    document.getElementById("utm_campaign").value = utmCampaign;
                    document.getElementById("utm_term").value = utmTerm;
                    document.getElementById("utm_content").value = utmContent;
                }

                window.onload = getUTMParams;</script> <script src="https://code.jquery.com/jquery-3.5.1.min.js"></script> <script>$(document).ready(function() {
                    const secondaryOptions = {
                        "2303245": {
                            placeholder: "Please select the monthly sending volume",
                            name: "864782_260866pi_864782_260866",
                            options: [
                                { value: "2303290", text: "100,000 - 1 Mn" },
                                { value: "2303293", text: "1 Mn - 5 Mn" },
                                { value: "2303296", text: "5 Mn & above" }
                            ]
                        },
                        "2303248": {
                            placeholder: "Please select the monthly sending volume",
                            name: "864782_260866pi_864782_260866",
                            options: [
                                { value: "2303290", text: "100,000 - 1 Mn" },
                                { value: "2303293", text: "1 Mn - 5 Mn" },
                                { value: "2303296", text: "5 Mn & above" }
                            ]
                        },
                        "2303251": {
                            placeholder: "Please select the monthly website traffic",
                            name: "864782_260863pi_864782_260863",
                            options: [
                                { value: "2303281", text: "Below 50,000" },
                                { value: "2303284", text: "50,000 - 1 Mn" },
                                { value: "2303287", text: "1 Mn & above" }
                            ]
                        },
                        "2303254": {
                            placeholder: "Please select your monthly active users",
                            name: "864782_260857pi_864782_260857",
                            options: [
                                { value: "2303263", text: "Below 50,000" },
                                { value: "2303266", text: "50,000 - 1 Mn" },
                                { value: "2303269", text: "1 Mn & above" }
                            ]
                        },
                        "2303260": {
                            placeholder: "Please select your monthly active users",
                            name: "864782_260860pi_864782_260860",
                            options: [
                                { value: "2303272", text: "100,000 - 1 Mn" },
                                { value: "2303275", text: "1 Mn - 5 Mn" },
                                { value: "2303278", text: "5 Mn & above" }
                            ]
                        }
                    };

                    $('#interest').change(function() {
                        let selectedValue = $(this).val();
                        let secondaryDropdown = $('#secondary-interest');
                        let secondaryLabel = $('#secondary-label');
                        let container = $('#secondary-container');

                        secondaryDropdown.empty();

                        if (selectedValue === "2303257") {
                            secondaryLabel.text("Please describe your requirement:");
                            secondaryDropdown.replaceWith('<input type="text" class="form-control" id="secondary-interest" name="864782_260869pi_864782_260869" placeholder="Please describe your requirement">');
                            container.show();
                        } else if (secondaryOptions[selectedValue]) {
                            if (!$('#secondary-interest').is('select')) {
                                $('#secondary-interest').replaceWith('<select class="form-control" id="secondary-interest"></select>');
                                secondaryDropdown = $('#secondary-interest');
                            }
                            secondaryLabel.text(secondaryOptions[selectedValue].placeholder);
                            secondaryDropdown.attr("name", secondaryOptions[selectedValue].name); // Set name attribute dynamically

                            secondaryDropdown.append('<option selected disabled value="">' + secondaryOptions[selectedValue].placeholder + '</option>');
                            secondaryOptions[selectedValue].options.forEach(option => {
                                secondaryDropdown.append(`<option value="${option.value}">${option.text}</option>`);
                            });

                            container.show();
                        } else {
                            container.hide();
                            secondaryDropdown.removeAttr("required");
                        }
                    });
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