Vehicle management brand CarInfo achieves Carinfo achieves 23% uplift in push notification deliveries using Netcore’s Customer Engagement platform
2026-03-08 19:11 Diff

23%

Uplift in APN delivery rate

16%

Uplift in APN overall click-through rate

Company: CarInfo is an app for vehicle management and needs

Website: https://www.carinfo.app/

Industry: Transport

Location: India

Category: Customer Engagement

Solutions Used: Customer Engagement

Challenges:

  • Low engagement rate on APNs

    Although they had many app installs, app users weren’t engaging enough with the app.

  • High uninstall rates for Day 0 & Day 1

    After installing, users couldn’t discover value from the app and would often uninstall the app.

  • Low effectiveness from campaigns

    Batch and push APN strategy was not reaping benefits and had limited reach.

The Netcore Strategy:

The Netcore AI-powered Customer Engagement platform helped CarInfo by: 

  • Journeys and segmentation

    Well-planned welcome and drop-off journeys. Automated promotions. And relevant segments for targeted promotions.

  • App push notifications

    APNs for targeted offers and upsells. Automated partner content for consistent lead generation.

  • Higher engagement

    All of this resulted in higher engagement on their app resulting in increased engagement.

Working with Netcore has been a fruitful journey for our business. They were always available to answer any questions and provided us with valuable insights to optimize our strategies. The results have been outstanding - an 85% increase in user engagement and a significant improvement in retention rates.

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