Braze Beta Terms | Braze
2026-03-07 18:37 Diff
https://www.braze.com/beta-terms

Revision Date: 2 June 2025

By checking a box indicating acceptance of these beta terms (the “Beta Terms”), executing a contract with Braze that references these Beta Terms, or accessing or using any Beta Services (as defined below), you agree to these Beta Terms. Additional terms and conditions applicable to a specific Beta Service may apply, where indicated by Braze, whether appearing on an in-browser message within Customer’s Services, within an Order Form, or shared in any other way with you prior to granting you access to the Beta Service. Any such additional terms and conditions are incorporated into these Beta Terms by reference and are legally binding. If you do not agree to such additional terms and conditions, you must not access or use the Beta Service.

You must be authorized to sign for and bind the legal entity on behalf of which you are entering into these Beta Terms (the “Customer”) and you represent and warrant that you have the authority to do so. You agree that these Beta Terms are enforceable against Customer and that Braze has the right to rely on such enforceability.

If the Customer does not agree to these Beta Terms, the Customer, you, and any Dashboard User must not use any Beta Service that is identified as being subject to these terms. The rights granted under these Beta Terms are expressly conditioned upon your acceptance of these Beta Terms. At the time of your acceptance of these Beta Terms, these Beta Terms replace and supersede any other terms applicable to Beta Services previously agreed between the Customer or you (including prior versions of these Beta Terms).

“Beta Services” shall mean the services (i) provided by Braze that are not generally available to customers, and (ii) that are clearly designated as beta, pilot, developer preview, evaluation, or by a description of similar import.

“Agreement” shall mean the terms of Braze’s Main Subscription Agreement available at www.braze.com/terms or the applicable subscription agreement entered into directly between Braze, Inc. and Customer, if any, for Services provided by Braze.

Beta Services are for evaluation purposes and may be subject to additional terms. The Agreement shall apply to any Beta Services subject to these Beta Terms. These Beta Terms incorporate the terms of the Agreement by reference. The Agreement shall continue to govern and remain unaffected with regards to any generally available Services purchased from Braze by Customer.

Any capitalized terms not defined here shall have the meaning ascribed to them in the Agreement. In the event of any conflict or inconsistency between these Beta Terms and the Agreement, these Beta Terms shall prevail with regards to the Beta Services.

Beta Services are not considered “Services” (or any equivalent term) under the Agreement, except that (i) Customer’s obligations under Sections titled, or similarly titled, “Braze Services” or “Services”, ”Proprietary Rights”, “Confidentiality”, and “Export Control and Sanctions Compliance” shall also apply to its use of the Beta Services and (ii) personal data submitted to the Beta Services within the applicable Services shall be processed in accordance with the DPA.

Braze may discontinue Beta Services at any time in its sole discretion and may never make them generally available.

Unless the Beta Services are discontinued by Braze, any Beta Services trial period will expire upon the Beta Services becoming generally available. Notwithstanding the foregoing, where Customer has participated in a Beta Service trial and is in the process of executing an Order Form for the generally available paid version of such Beta Service, then Braze will continue to make that Beta Service available to Customer pursuant to the terms of these Beta Terms for a maximum period of sixty days after the release date of such generally available version or until such Order Form is signed, whichever is earlier, to avoid any service disruption.

Where the Beta Services interact with a Third-Party Provider service, Customer agrees to comply with and be bound by, as applicable, all terms and policies required by such Third-Party Provider and its affiliates (hereinafter “Third Party Provider Terms”). Customer shall defend, indemnify, and hold Braze harmless from any damages, attorneys’ fees, finally awarded judgments, or settlements arising from any Claims made or brought against Braze as a result of Customer’s access to or use of such Third-Party Provider service via the Beta Services and for Customer’s breach of such Third-Party Provider Terms. Customer is responsible for ensuring that any data processed from Third-Party Providers is processed in accordance with the Third-Party Provider Terms. Notwithstanding anything to the contrary, Customer remains liable for its use of any Third-Party Provider services. Customer’s liability to Braze for Customer’s breach of any Third-Party Provider Terms is not subject to any limitation of liability set forth in the Agreement or such Third-Party Provider Terms.

No Warranty. Except as provided here, the Beta Services are provided “as is”, without any warranty of any kind, are not supported and are not subject to any service level agreements agreed upon between the parties.

No Damages. IN NO EVENT SHALL BRAZE HAVE ANY LIABILITY HEREUNDER TO CUSTOMER FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR DAMAGES BASED ON LOST PROFITS, DATA OR USE, HOWEVER CAUSED AND, WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, UNLESS SUCH DISCLAIMER OF LIABILITY IS NOT ENFORCEABLE UNDER APPLICABLE LAW IN WHICH CASE BRAZE’S LIABILITY WITH RESPECT TO THIS AGREEMENT SHALL NOT EXCEED $1,000.00.