WhatsApp Marketing Software to Boost Conversions | Braze
2026-03-07 22:38 Diff

Be Absolutely Engaging.™

Build personal connections with customers on the world’s most popular 1:1 messaging app, thanks to native support for WhatsApp in Braze.

Send rich, dynamic two-way messages that capture attention and drive action.

Save time and money by unifying WhatsApp and every other digital channel under one centralized platform.

Easily manage your WhatsApp program and expand your global reach to over 2B+ active users.

Target your mobile-first customers with real-time conversations that build relationships.

Boost conversions

Create tailored WhatsApp campaigns with content that reflects your customers’ preferences and behaviors. Easily embed recommendations, promotions, loyalty points, alerts, and more.

Capture your customers' attention by sending messages with rich images, videos, audio, documents, quick reply buttons, and dynamic calls-to-action.

Connect in the moments that matter. Trigger campaigns and user journeys based on real-time customer behaviors, campaign interactions, and backend updates.

Optimize for conversions. Send the WhatsApp campaign that’s most likely to convert by leveraging robust A/B testing and automated, real-time optimization.

Drive deeper engagement

Understand and act on your rich zero- and first-party data. Send targeted WhatsApp messages based on your customers’ preferences, behaviors, and cross-channel interactions.

Fine-tune your audiences. Target customers who are most likely to convert with real-time granular segments and filters.

Connect with your mobile-first customers on their terms. Leverage AI to reach them on their preferred channel.

Use WhatsApp click tracking to re-engage customers based on their past interactions and maximize performance with in-depth analytics.

Drive deeper engagement

Keep the conversation going. Use our intuitive journey builder to quickly set up messages and non-templated responses.

Reply in real time. Process messages and quick replies from the moment they arrive—keeping conversations active and personal.

Break down channel silos

Streamline interactions. Use convenient, customizable forms to collect sign-ups, run surveys, recommend products, and more–all without leaving WhatsApp.

Give customers the choice. Enhance your response messages with interactive lists that allow you to collect and respond to selections made directly in the WhatsApp thread.

Turn chats into carts. Use your Meta Catalog to create dynamic product and catalog messages that make it easy for customers to browse your products directly in WhatsApp.

Integrate and scale with ease

Eliminate third-party senders and intermediaries. Get started quickly with our intuitive set up and manage your program directly between Braze and WhatsApp.

Partner with WhatsApp experts. Build and expand your WhatsApp program with our high-touch onboarding process and implement best practices with guidance from our dedicated team of WhatsApp experts.

Rapidly grow your subscriber list. Leverage our no-code phone number capture form to build a highly engaged list of WhatsApp subscribers.

Scale your WhatsApp program reliably. Expand your use cases, audience sizes, and message volumes with a platform engineered to handle any global scale.

What is WhatsApp marketing with Braze?

How does Braze support rich WhatsApp messaging?

How does Braze enable two-way WhatsApp conversations?

What role does AI play in WhatsApp optimization?

How can WhatsApp integrate with other channels in Braze?

Can WhatsApp campaigns be tested and optimized in Braze?