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data-testid="QuiltSection-home-widgets-section-2"><div data-testid="ThemedContainer" class="ThemedContainer_lia-fixed-container__MPYgN styles_container__6wTQq"><div class="styles_row__sjnST"><div style="--lia-content-item-border:none" class="QuiltSection_lia-column__iNmDj styles_col-lg-8__V2wNr"><div class="styles_lia-g-section-widget__aHMgk"><article class="PaneledItemList_lia-panel-list-divider__R11LV styles_text-body__F7QRV" data-testid="PanelItemList.MessageListForNodeByRecentActivityWidget"><header class="PaneledItemList_lia-panel-list-header__yTGbK PaneledItemList_lia-has-sub-header__rL24j"><h3 class="styles_text-break__Ny06M styles_h5__q_74t styles_mb-0__dO7t3">Recent Content</h3></header><nav class="PaneledItemListSubHeader_lia-panel-divider__udXWQ"><div class="OverflowNav_lia-nav__cElDu styles_lia-g-my-0__lzVcy styles_nav__ZeLHd" role="tablist"><div class="OverflowNav_lia-items__mRo8B"><a role="tab" data-testid="OverflowNav.Most Recent" aria-label="Sort By Most Recent" 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class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Content Card click trigger IAM" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Content Card click trigger IAM I want to create a flow of a customer clicking on a Content Card in our App which instantly triggers an IAM. The logical solution is for the Content Card click to log an Event. Then a separate" href="/discussions/channels/content-card-click-trigger-iam/5565">Content Card click trigger IAM</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" I want to create a flow of a customer clicking on a Content Card in our App which instantly triggers an IAM. The logical solution is for the Content Card click to log an Event. Then a separate" href="/discussions/channels/content-card-click-trigger-iam/5565"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> I want to create a flow of a customer clicking on a Content Card in our App which instantly triggers an IAM. The logical solution is for the Content Card click to log an Event. Then a separate campaign triggers the IAM based on the Event being updated. Problem is in testing it works on some devices and not for others maybe due to Events being updated in the user profile is delayed. You could create a Canvas with an Action Path to look for "Click content card", but the IAM will trigger in the next session. Any ideas? Thanks Nick </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: nickvdk, Rank: Collaborator" aria-describedby="UserHoverCard-5362" target="_self" href="/users/nickvdk/5362">nickvdk</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Collaborator</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="1 day ago" href="/discussions/channels/content-card-click-trigger-iam/5565?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="March 5, 2026 at 1:03 PM" role="none">1 day ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Content Cards" href="/tag/content%20cards"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Content Cards</span></a></div><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name In-App Message" href="/tag/in-app%20message"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">In-App Message</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>29<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>3<span class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: juanfausd, Rank: Collaborator" aria-describedby="UserHoverCard-5356" target="_self" href="/users/juanfausd/5356"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://media.licdn.com/dms/image/v2/D4D03AQHe52NrnvbmOg/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1709258658844?e=1773878400&v=beta&t=B_2_dzN2xedyJZ0yZUz1YXXd2iphkBNCBlVYNL5_q0w" alt="juanfausd's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Campaigns Translation via API" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Campaigns Translation via API Hi there! I'm working on an integration that consumes Braze API endpoints for translation. I created a test campaign, enabled languages and added translation tags on the campaign's content. I was" href="/discussions/channels/campaigns-translation-via-api/5552">Campaigns Translation via API</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Hi there! I'm working on an integration that consumes Braze API endpoints for translation. I created a test campaign, enabled languages and added translation tags on the campaign's content. I was" href="/discussions/channels/campaigns-translation-via-api/5552"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Hi there! I'm working on an integration that consumes Braze API endpoints for translation. I created a test campaign, enabled languages and added translation tags on the campaign's content. I was able to export the CSV, add translations, and upload the CSV back. But, if I check the UI, I see almost no difference and I don't find any language dropdown or any other method to preview the translation. Also, if I call the GET /campaigns/translations method from the API for this campaign, I get the result: "This message does not have multi-language setup". I'm stuck here and not sure how to proceed. Any advises are more than welcome. Thanks! </span><img src="https://community.braze.com/t5/s/arxkc89723/images/bS01NTUyLTRUVWFGWg?image-dimensions=450x600&constrain-image=true" srcSet="https://community.braze.com/t5/s/arxkc89723/images/bS01NTUyLTRUVWFGWg?image-dimensions=450x600&constrain-image=true 1x, https://community.braze.com/t5/s/arxkc89723/images/bS01NTUyLTRUVWFGWg?image-dimensions=900x1200&constrain-image=true 2x" alt="" data-testid="messagePreviewImage" crossorigin="use-credentials" class="MessageViewInline_lia-preview-img__v_cnb"/></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: juanfausd, Rank: Collaborator" aria-describedby="UserHoverCard-5356" target="_self" href="/users/juanfausd/5356">juanfausd</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Collaborator</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="2 days ago" href="/discussions/channels/campaigns-translation-via-api/5552?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="March 4, 2026 at 11:39 PM" role="none">2 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Content Cards" href="/tag/content%20cards"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Content Cards</span></a></div><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Email" href="/tag/email"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Email</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>31<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>1<span class="styles_sr-only__NOnjB">like</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>3<span class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: c_hixon, Rank: Influencer" aria-describedby="UserHoverCard-2061" target="_self" href="/users/c_hixon/2061"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/images/dS0yMDYxLTg5M2lBMUQzNjE2NUZGRTUyNzAw?image-dimensions=40x40" alt="c_hixon's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="SMS/MMS delivery agent?" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="SMS/MMS delivery agent? We know Braze uses Sparkpost as their last-mile delivery agency for emails, what does Braze use for SMS/MMS?&nbsp; " href="/discussions/channels/smsmms-delivery-agent/5544">SMS/MMS delivery agent?</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" We know Braze uses Sparkpost as their last-mile delivery agency for emails, what does Braze use for SMS/MMS?&nbsp; " href="/discussions/channels/smsmms-delivery-agent/5544"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> We know Braze uses Sparkpost as their last-mile delivery agency for emails, what does Braze use for SMS/MMS? </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: c_hixon, Rank: Influencer" aria-describedby="UserHoverCard-2061" target="_self" href="/users/c_hixon/2061">c_hixon</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Influencer</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="3 days ago" href="/discussions/channels/smsmms-delivery-agent/5544?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="March 3, 2026 at 8:31 AM" role="none">3 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name SMS and MMS" href="/tag/sms%20and%20mms"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">SMS and MMS</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>41<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>3<span class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: anthonyNoel, Rank: Collaborator" aria-describedby="UserHoverCard-5354" target="_self" href="/users/anthonynoel/5354"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-1.svg?image-dimensions=40x40" alt="anthonyNoel's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="How to add link tracking to an Abandoned Cart URL" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="How to add link tracking to an Abandoned Cart URL Hello, I am using `{{context.${metadata}.checkout_url}}` (from this support article)&nbsp;in an Abandoned Checkout email.&nbsp; According to the guidance in this article I should hardcode the base" href="/discussions/channels/how-to-add-link-tracking-to-an-abandoned-cart-url/5551">How to add link tracking to an Abandoned Cart URL</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Hello, I am using `{{context.${metadata}.checkout_url}}` (from this support article)&nbsp;in an Abandoned Checkout email.&nbsp; According to the guidance in this article I should hardcode the base" href="/discussions/channels/how-to-add-link-tracking-to-an-abandoned-cart-url/5551"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Hello, I am using `{{context.${metadata}.checkout_url}}` (from this support article) in an Abandoned Checkout email. According to the guidance in this article I should hardcode the base part of the URL and use liquid for the dynamic part. How does this work when for an Abandoned Checkout URL the full string is dynamically generated? The email editor shows a warning: URL {{context.${metadata}.checkout_url | default: 'https://shop.domain.com}} failed to be assigned an LID. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: anthonyNoel, Rank: Collaborator" aria-describedby="UserHoverCard-5354" target="_self" href="/users/anthonynoel/5354">anthonyNoel</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Collaborator</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="4 days ago" href="/discussions/channels/how-to-add-link-tracking-to-an-abandoned-cart-url/5551?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="March 2, 2026 at 12:09 PM" role="none">4 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Email" href="/tag/email"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Email</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>30<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Comment</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: StefanieB, Rank: Community Manager" aria-describedby="UserHoverCard-5281" target="_self" href="/users/stefanieb/5281"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/images/dS01MjgxLUVJRWkzVg?image-coordinates=0%2C0%2C200%2C200&image-dimensions=40x40" alt="StefanieB's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Hello from a new face in Community" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Hello from a new face in Community Hi everyone! 👋 I’m Stef Baldwin, a new team member here at Braze. I'll be working on our digital community efforts, and I’m so excited to get to know the experts (that's you!) who make this space" href="/discussions/welcomelounge/hello-from-a-new-face-in-community/5550">Hello from a new face in Community</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Hi everyone! 👋 I’m Stef Baldwin, a new team member here at Braze. I'll be working on our digital community efforts, and I’m so excited to get to know the experts (that's you!) who make this space" href="/discussions/welcomelounge/hello-from-a-new-face-in-community/5550"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Hi everyone! 👋 I’m Stef Baldwin, a new team member here at Braze. I'll be working on our digital community efforts, and I’m so excited to get to know the experts (that's you!) who make this space what it is.
Whether you have a big idea, a small piece of feedback, or just want to say hello, my door is always open. I can’t wait to dive in and learn from you all!
</span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: StefanieB, Rank: Community Manager" aria-describedby="UserHoverCard-5281" target="_self" href="/users/stefanieb/5281">StefanieB</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Community Manager</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="4 days ago" href="/discussions/welcomelounge/hello-from-a-new-face-in-community/5550"><span data-testid="messageTime"><span title="March 2, 2026 at 8:17 AM" role="none">4 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Introductions" href="/tag/introductions"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Introductions</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>19<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>0<span class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: emily_wri, Rank: Supporter" aria-describedby="UserHoverCard-2416" target="_self" href="/users/emily_wri/2416"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-2.svg?image-dimensions=40x40" alt="emily_wri's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Handling Translations" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Handling Translations Hi - I'm wondering how people have found success in structuring their teams and workflows to cater to different languages? We are an English-first app, but have it available in Spanish, French and" href="/discussions/channels/handling-translations/5547">Handling Translations</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Hi - I'm wondering how people have found success in structuring their teams and workflows to cater to different languages? We are an English-first app, but have it available in Spanish, French and" href="/discussions/channels/handling-translations/5547"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Hi - I'm wondering how people have found success in structuring their teams and workflows to cater to different languages? We are an English-first app, but have it available in Spanish, French and German. So far, I've just completely excluded the additional languages from campaigns because we don't have the bandwidth to handle other languages right now. We are a small team of English speakers (I took French immersion in school but wouldn't rely on it since I haven't used it in a long time). I have a few different use cases which could probably benefit from their own approach: One-off campaigns: regular monthly newsletters, feature releases, surveys etc. Canvases: Welcome series, purchase conversion, churn reduction canvases: these are fairly complicated canvases which are updated once per month, maybe. We typically are testing timing, subject lines, copy etc., so we are changing them. I want to reduce the manual workload as much as possible, so the trade-off of individual language analytics vs. having to keep multiple canvases updated is a pretty big consideration. Curious what solutions other people have landed on. What's your current workflow? How did you land on it? Did you try something prior that didn't work? Are you using separate canvases, user journeys or simply just calling liquid within the message? Are you using any of the Braze language tools? Are you using spreadsheets or any tools like Phrase or Lokalise? Any drawbacks to your current set up? Thank you, I appreciate any help you're all willing to give! </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: emily_wri, Rank: Supporter" aria-describedby="UserHoverCard-2416" target="_self" href="/users/emily_wri/2416">emily_wri</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Supporter</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="8 days ago" href="/discussions/channels/handling-translations/5547?topicRepliesSort=postTimeDesc&autoScroll=true"><span data-testid="messageTime"><span title="February 26, 2026 at 8:34 AM" role="none">8 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name Inspiration" href="/tag/inspiration"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">Inspiration</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>46<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>1<span class="styles_sr-only__NOnjB">Comment</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: LearnWithAustin, Rank: Braze Employee" aria-describedby="UserHoverCard-2069" target="_self" href="/users/learnwithaustin/2069"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://media.licdn.com/dms/image/v2/D5603AQHQiquCaFdeXw/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1681752466386?e=1773273600&v=beta&t=cbETNAeryxDlOQ-UMEhN7vfoOXA80XOUJsryMxoXUBc" alt="LearnWithAustin's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Learning & Community in Berlin | 18-19 March" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Learning & Community in Berlin | 18-19 March Berlin friends, we’re bringing in-person Braze training to you this March for a two-day Learning &amp; Community event series! Wednesday, 18 March 1:00–5:30 PM — Braze Certified Marketer Bootcamp" href="/event/communityevents/learning--community-in-berlin--18-19-march/5545">Learning & Community in Berlin | 18-19 March</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Berlin friends, we’re bringing in-person Braze training to you this March for a two-day Learning &amp; Community event series! Wednesday, 18 March 1:00–5:30 PM — Braze Certified Marketer Bootcamp" href="/event/communityevents/learning--community-in-berlin--18-19-march/5545"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-occasion__fp1q1 styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Berlin friends, we’re bringing in-person Braze training to you this March for a two-day Learning & Community event series! Wednesday, 18 March 1:00–5:30 PM — Braze Certified Marketer Bootcamp (Braze customers only, includes 100% off Marketer exam) Thursday, 19 March 3:00–5:00 PM — Workshop: Launching a New Product with Braze (Open to all, includes 50% off a Braze certification of your choice) 5:00–7:00 PM — Bonfire Community Meetup (Open to all, includes an additional 50% off certification) Join one session or attend all three — we’d love to see you there and connect in person! Register Here </span><img src="https://community.braze.com/t5/s/arxkc89723/images/bS01NTQ1LUxiUU1kQw?image-dimensions=450x600&constrain-image=true" srcSet="https://community.braze.com/t5/s/arxkc89723/images/bS01NTQ1LUxiUU1kQw?image-dimensions=450x600&constrain-image=true 1x, https://community.braze.com/t5/s/arxkc89723/images/bS01NTQ1LUxiUU1kQw?image-dimensions=900x1200&constrain-image=true 2x" alt="" data-testid="messagePreviewImage" crossorigin="use-credentials" class="MessageViewInline_lia-preview-img__v_cnb"/></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: LearnWithAustin, Rank: Braze Employee" aria-describedby="UserHoverCard-2069" target="_self" href="/users/learnwithaustin/2069">LearnWithAustin</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Braze Employee</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="10 days ago" href="/event/communityevents/learning--community-in-berlin--18-19-march/5545"><span data-testid="messageTime"><span title="February 24, 2026 at 1:11 PM" role="none">10 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a 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class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: eakinsey, Rank: Community Manager" aria-describedby="UserHoverCard-1140" target="_self" href="/users/eakinsey/1140"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/images/dS0xMTQwLUU4YjJlaA?image-coordinates=0%2C99%2C2294%2C2393&image-dimensions=40x40" alt="eakinsey's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="The sixth Global Customer Engagement Review is here!" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="The sixth Global Customer Engagement Review is here! Take an inside look at where AI is actually moving the needle, versus where it might be accidentally building a wall between you and your customers. Find out why: Marketers think they’re nailing it," href="/blog/braze-announcements/the-sixth-global-customer-engagement-review-is-here/5543">The sixth Global Customer Engagement Review is here!</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Take an inside look at where AI is actually moving the needle, versus where it might be accidentally building a wall between you and your customers. Find out why: Marketers think they’re nailing it," href="/blog/braze-announcements/the-sixth-global-customer-engagement-review-is-here/5543"><span class="styles_lia-g-subheading__MYxBV MessageViewInline_lia-subtitle__uGy5T">1 MIN READ</span><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-blog__TUnqH styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Take an inside look at where AI is actually moving the needle, versus where it might be accidentally building a wall between you and your customers.
Find out why:
Marketers think they’re nailing it, but consumers still feel overlooked
AI bots are now "shopping" for your customers—and what that means for your business
Consumers expect brands to pair AI efficiency with a human touch
The report is interactive and lets you filter stats by region, double-click into deeper insights, and test your knowledge at every turn. Explore different strategies that top-tier brands are using to stay three steps ahead—get access to the report here.
</span><img src="https://community.braze.com/t5/s/arxkc89723/images/bS01NTQzLXFHT1FZTg?image-dimensions=450x600&constrain-image=true" srcSet="https://community.braze.com/t5/s/arxkc89723/images/bS01NTQzLXFHT1FZTg?image-dimensions=450x600&constrain-image=true 1x, https://community.braze.com/t5/s/arxkc89723/images/bS01NTQzLXFHT1FZTg?image-dimensions=900x1200&constrain-image=true 2x" alt="" data-testid="messagePreviewImage" crossorigin="use-credentials" class="MessageViewInline_lia-preview-img__v_cnb"/></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: eakinsey, Rank: Community Manager" aria-describedby="UserHoverCard-1140" target="_self" href="/users/eakinsey/1140">eakinsey</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#333333;color:#333333" class="UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-text__uT_ot"><span class="UserRankLabel_text-break__RX8Tt styles_lia-g-clamp__dg3Sg">Community Manager</span></span></div></div></div><a class="styles_lia-g-divider__X68T2 MessageViewInline_lia-byline-item__kxYvN" data-testid="MessageLink" target="_self" aria-label="10 days ago" href="/blog/braze-announcements/the-sixth-global-customer-engagement-review-is-here/5543"><span data-testid="messageTime"><span title="February 24, 2026 at 9:48 AM" role="none">10 days ago</span></span></a></div><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="TagList_lia-list__83Z3Y" data-testid="TagList"><div class="styles_d-block__btBet"><a class="TagViewChip_lia-tag__XQ_Wo" data-testid="TagText" aria-label="Tag name resources" href="/tag/resources"><span class="TagViewChip_lia-tag-text__iaqW0" data-testid="TagView.TagViewChip.TagText">resources</span></a></div></div></div></div><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-right__mxWEA"><div class="styles_lia-g-count-wrap___e35P" data-testid="ViewCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/views.svg#views"></use></svg>11<span class="styles_sr-only__NOnjB">Views</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="kudosCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/like.svg#like"></use></svg>0<span class="styles_sr-only__NOnjB">likes</span></div><div class="styles_lia-g-count-wrap___e35P" data-testid="messageRepliesCount"><svg class="styles_lia-g-icon-size-16__V9Va_ Icon_lia-size-16__D8_m2 Icon_lia-icon__on1Gb" data-testid="Icon" style="--lia-local-icon-color:var(--lia-bs-gray-600);--lia-local-icon-color-h:var(--lia-bs-gray-600-h);--lia-local-icon-color-s:var(--lia-bs-gray-600-s);--lia-local-icon-color-l:var(--lia-bs-gray-600-l)" aria-hidden="true"><use href="/static/graphics/processed/54a76776/comment.svg#comment"></use></svg>0<span class="styles_sr-only__NOnjB">Comments</span></div></div></div></section></div></li><li class="PaneledItemList_lia-panel-list-item__bV87f styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: JoeVerrell, Rank: Collaborator" aria-describedby="UserHoverCard-5298" target="_self" href="/users/joeverrell/5298"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-11.svg?image-dimensions=40x40" alt="JoeVerrell's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false" crossorigin="use-credentials"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="Referral-style competition using Braze - advice needed" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="Referral-style competition using Braze - advice needed We’re currently exploring a referral-style competition and wanted to check whether Braze offers any native referral mechanics that could support this. Use case: Simple prize-draw referral campaign" href="/discussions/channels/referral-style-competition-using-braze---advice-needed/5522">Referral-style competition using Braze - advice needed</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" We’re currently exploring a referral-style competition and wanted to check whether Braze offers any native referral mechanics that could support this. Use case: Simple prize-draw referral campaign" href="/discussions/channels/referral-style-competition-using-braze---advice-needed/5522"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> We’re currently exploring a referral-style competition and wanted to check whether Braze offers any native referral mechanics that could support this. Use case: Simple prize-draw referral campaign Users refer friends to sign up for a new app via a unique link or code Each successful app install via that link/code earns the referrer an entry into a prize draw Key requirement: Ability for Braze to automatically generate a unique referral link or code per user (e.g. via email) If anyone has experience implementing something similar in Braze, or can share examples / best practices, that would be really helpful. Happy to clarify any details if needed - thanks in advance! </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: JoeVerrell, Rank: Collaborator" aria-describedby="UserHoverCard-5298" target="_self" href="/users/joeverrell/5298">JoeVerrell</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt 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styles_list-group-item__c_btC"><div class="MessageViewInline_lia-message__ALtxi" data-testid="InlineMessageView"><div class="MessageViewInline_lia-left-side__BLlQ_"><a data-hovercard-trigger="true" data-testid="userLink" class="styles_lia-g-mt-5__Gn6_v" aria-label="View Profile: Lin_To, Rank: Supporter" aria-describedby="UserHoverCard-1895" target="_self" href="/users/lin_to/1895"><span class="UserAvatar_lia-avatar__HFfcv styles_lia-g-icon-size-40__s3x_4" data-testid="userAvatar"><img src="https://media.licdn.com/dms/image/v2/D4D03AQFW2s6ljXboqQ/profile-displayphoto-shrink_100_100/profile-displayphoto-shrink_100_100/0/1683122861728?e=1773273600&v=beta&t=cLXMJJRBZsT85483lr2IIM9xSq6eWzWrtw6ZbOJlI60" alt="Lin_To's avatar" class="UserAvatar_lia-avatar-img__CUPwZ" aria-hidden="false"/></span></a></div><section class="MessageViewInline_lia-section__mP71c"><div class="MessageViewInline_lia-main__H_QLJ"><h4 title="How to you manage 'Happy customer signals' in multiple Canvas" class="styles_text-break__Ny06M MessageViewInline_lia-subject__rxhY_" data-testid="MessageSubject"><a class="MessageViewInline_lia-subject-link__BO63O styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH" data-testid="MessageLink" target="_self" aria-label="How to you manage 'Happy customer signals' in multiple Canvas Hi everyone,&nbsp; I'm currently building a signal-driven evergreen referral canvas and would love some input from others managing multi-canvas ecosystems. Entry logic includes: Lifecycle stage: set" href="/discussions/orchestration/how-to-you-manage-happy-customer-signals-in-multiple-canvas/5525">How to you manage 'Happy customer signals' in multiple Canvas</a></h4><a class="MessageViewInline_lia-content__wPIos" data-testid="MessageLink" target="_self" tabindex="-1" aria-label=" Hi everyone,&nbsp; I'm currently building a signal-driven evergreen referral canvas and would love some input from others managing multi-canvas ecosystems. Entry logic includes: Lifecycle stage: set" href="/discussions/orchestration/how-to-you-manage-happy-customer-signals-in-multiple-canvas/5525"><span class="styles_lia-g-message-body__LkV7_ styles_lia-g-message-body-forum__p9J5_ styles_clearfix__xFEoC styles_lia-g-clamp__dg3Sg styles_lia-g-clamp-2__53ACH MessageViewInline_lia-body__C9SCk MessageViewInline_lia-body-md__SERhT"> Hi everyone, I'm currently building a signal-driven evergreen referral canvas and would love some input from others managing multi-canvas ecosystems. Entry logic includes: Lifecycle stage: set up completed + post onboarding Lifecycle transitions: trial to paid, upgrade, renewal success Joy/value signal: high-intent engagement actions indicating 'happy customer' We will also apply a 30-day cooldown period and exclusions for inactive statges (payment failed, paywall not activated) The challenge we are currently experiencing is that some joy/value signals are being used as entry criteria for other canvases (eg upgrade and leave an Amazon review) For those running multiple advocacy and revenue expansion programs: How do you prevent signal collision across canvases? Do you apply any prioritisation via entry criteria, mutual exclusions, segments or global filters? Do you centralise joy signals into one canvas before routing users? (would be super complex to mash all the canvases together) Any best practices for avoiding user fatigue while maximising monetisation and advocacy moments? Would love to hear how others structure governance across overlapping signal-based canvases. </span></a></div><div class="MessageViewInline_lia-footer__gNh52"><div class="MessageViewInline_lia-footer-section__99rW3 MessageViewInline_lia-footer-left__gAfgM"><div class="MessageViewInline_lia-byline__I93OZ MessageViewInline_lia-byline-md__VW8Gt"><div class="styles_lia-g-divider__X68T2 MessageViewInline_lia-author-info__8PVPG"><a data-hovercard-trigger="true" data-testid="userLink" class="MessageViewInline_lia-byline-item__kxYvN" aria-label="View Profile: Lin_To, Rank: Supporter" aria-describedby="UserHoverCard-1895" target="_self" href="/users/lin_to/1895">Lin_To</a><div data-testid="userRank"><div class="UserRankLabel_lia-rank__CqPss"><span style="border-color:#801ED7;color:#801ED7;background:#801ED7" class="UserRankLabel_lia-is-boxed__Ykpfe UserRankLabel_lia-rank-label__epEUI UserRankLabel_lia-is-filled__GQKrI"><span class="UserRankLabel_text-break__RX8Tt 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I'm working on an integration that consumes Braze API endpoints for translation. I created a test campaign, enabled languages and added translation tags on the campaign's content. I was able to export the CSV, add translations, and upload the CSV back. But, if I check the UI, I see almost no difference and I don't find any language dropdown or any other method to preview the translation. Also, if I call the GET /campaigns/translations method from the API for this campaign, I get the result: \"This message does not have multi-language setup\". I'm stuck here and not sure how to proceed. Any advises are more than welcome. Thanks! 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"116","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjYuMXwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:SMS and MMS","text":"SMS and MMS","time":"2024-07-12T05:59:40.904-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:5551":{"__typename":"Conversation","id":"conversation:5551","topic":{"__typename":"ForumTopicMessage","uid":5551},"lastPostingActivityTime":"2026-03-02T12:09:13.013-08:00","solved":false},"User:user:5354":{"__typename":"User","uid":5354,"login":"anthonyNoel","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Collaborator","color":"801ED7","rankStyle":"FILLED"},"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-1.svg?time=1721758365000"},"id":"user:5354"},"ForumTopicMessage:message:5551":{"__typename":"ForumTopicMessage","subject":"How to add link tracking to an Abandoned Cart URL","conversation":{"__ref":"Conversation:conversation:5551"},"id":"message:5551","entityType":"FORUM_TOPIC","eventPath":"category:discussions/community:arxkc89723board:channels/message:5551","revisionNum":1,"uid":5551,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__ref":"User:user:5354"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2026-03-02T09:13:58.647-08:00","lastPublishTime":"2026-03-02T09:13:58.647-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, I am using `{{context.${metadata}.checkout_url}}` (from this support article)\u0026nbsp;in an Abandoned Checkout email.\u0026nbsp; According to the guidance in this article I should hardcode the base part of the URL and use liquid for the dynamic part. How does this work when for an Abandoned Checkout URL the full string is dynamically generated? The email editor shows a warning:\u0026nbsp; URL {{context.${metadata}.checkout_url | default: 'https://shop.domain.com}} failed to be assigned an LID. 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I'll be working on our digital community efforts, and I’m so excited to get to know the experts (that's you!) who make this space what it is. \n Whether you have a big idea, a small piece of feedback, or just want to say hello, my door is always open. 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We are an English-first app, but have it available in Spanish, French and German. So far, I've just completely excluded the additional languages from campaigns because we don't have the bandwidth to handle other languages right now. We are a small team of English speakers (I took French immersion in school but wouldn't rely on it since I haven't used it in a long time).\u0026nbsp; I have a few different use cases which could probably benefit from their own approach: One-off campaigns: regular monthly newsletters, feature releases, surveys etc.\u0026nbsp; Canvases: Welcome series, purchase conversion, churn reduction canvases: these are fairly complicated canvases which are updated once per month, maybe. We typically are testing timing, subject lines, copy etc., so we are changing them.\u0026nbsp; I want to reduce the manual workload as much as possible, so the trade-off of individual language analytics vs. having to keep multiple canvases updated is a pretty big consideration.\u0026nbsp; Curious what solutions other people have landed on. What's your current workflow? How did you land on it? Did you try something prior that didn't work? Are you using separate canvases, user journeys or simply just calling liquid within the message? Are you using any of the Braze language tools? Are you using spreadsheets or any tools like Phrase or Lokalise? Any drawbacks to your current set up? Thank you, I appreciate any help you're all willing to give! 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Wednesday, 18 March 1:00–5:30 PM — Braze Certified Marketer Bootcamp (Braze customers only, includes 100% off Marketer exam) Thursday, 19 March 3:00–5:00 PM — Workshop: Launching a New Product with Braze (Open to all, includes 50% off a Braze certification of your choice) 5:00–7:00 PM — Bonfire Community Meetup (Open to all, includes an additional 50% off certification) Join one session or attend all three — we’d love to see you there and connect in person! 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Explore different strategies that top-tier brands are using to stay three steps ahead—get access to the report here. \n \u0026nbsp; ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"662","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjYuMXwyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:resources","text":"resources","time":"2022-10-19T08:51:53.292-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjYuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.braze.com/t5/s/arxkc89723/images/bS01NTQzLXFHT1FZTg?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.braze.com/t5/s/arxkc89723/images/bS01NTQzLXFHT1FZTg?revision=1"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:5522":{"__typename":"Conversation","id":"conversation:5522","topic":{"__typename":"ForumTopicMessage","uid":5522},"lastPostingActivityTime":"2026-02-19T09:31:27.495-08:00","solved":false},"User:user:5298":{"__typename":"User","uid":5298,"login":"JoeVerrell","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Collaborator","color":"801ED7","rankStyle":"FILLED"},"avatar":{"__typename":"UserAvatar","url":"https://community.braze.com/t5/s/arxkc89723/m_assets/avatars/default/avatar-11.svg?time=1721758602000"},"id":"user:5298"},"ForumTopicMessage:message:5522":{"__typename":"ForumTopicMessage","subject":"Referral-style competition using Braze - advice needed","conversation":{"__ref":"Conversation:conversation:5522"},"id":"message:5522","entityType":"FORUM_TOPIC","eventPath":"category:discussions/community:arxkc89723board:channels/message:5522","revisionNum":1,"uid":5522,"depth":0,"board":{"__ref":"Forum:board:channels"},"author":{"__ref":"User:user:5298"},"metrics":{"__typename":"MessageMetrics","views":89},"postTime":"2026-02-09T07:42:00.559-08:00","lastPublishTime":"2026-02-09T07:42:00.559-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We’re currently exploring a referral-style competition and wanted to check whether Braze offers any native referral mechanics that could support this. Use case: Simple prize-draw referral campaign Users refer friends to sign up for a new app via a unique link or code Each successful app install via that link/code earns the referrer an entry into a prize draw Key requirement: Ability for Braze to automatically generate a unique referral link or code per user (e.g. via email) If anyone has experience implementing something similar in Braze, or can share examples / best practices, that would be really helpful. Happy to clarify any details if needed - thanks in advance! 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Entry logic includes: Lifecycle stage: set up completed + post onboarding Lifecycle transitions: trial to paid, upgrade, renewal success Joy/value signal: high-intent engagement actions indicating 'happy customer'\u0026nbsp; We will also apply a 30-day cooldown period and exclusions for inactive statges (payment failed, paywall not activated) The challenge we are currently experiencing is that some joy/value signals are being used as entry criteria for other canvases (eg upgrade and leave an Amazon review)\u0026nbsp; For those running multiple advocacy and revenue expansion programs: How do you prevent signal collision across canvases? Do you apply any prioritisation via entry criteria, mutual exclusions, segments or global filters? Do you centralise joy signals into one canvas before routing users? (would be super complex to mash all the canvases together)\u0026nbsp; Any best practices for avoiding user fatigue while maximising monetisation and advocacy moments?\u0026nbsp; Would love to hear how others structure governance across overlapping signal-based canvases.\u0026nbsp; 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