Customer Acquisition Strategies | Boost Growth with Braze
2026-03-07 15:20 Diff

IMPROVE ACQUISITION

Grab attention and engage customers with targeted messaging

To keep fans engaged when the pandemic suspended live auto racing, NASCAR created a virtual racing series. In partnering with Braze on a rich push notification campaign, they were able to keep racing front of mind and drive a 40% conversion rate.

Pat DeCola

Manager, Digital Editorial, Nascar

Sweetgreen used Braze-powered SMS with customized promotion codes to entice customers to order food through the app instead of outside delivery services, allowing them to add more than 10k new SMS subscribers.

Manager of CRM Operations at sweetgreen

App-based logistics platform GOGOX used Braze to built out a referral program that decreased cost per install by up to 63% while increasing retention rate by 2X.

Brands using email, in-app messages, mobile push, and web push together can see 126X higher average sessions per user compared to those who received only in-app messages

Using a combination of both in-product (like in-app messages) and out-of-product channels (like email) can result in 6.5X more purchases per user than using just in-product messages

Of global consumers have tried at least one new brand during the pandemicMeanwhile, 95% say they’re very or somewhat likely to buy from one of those new brands in the future

Increase in mobile acquisition during the pandemicNot only are today's consumers adapting to digital, a large number of them are first engaging with brands on mobile channels

More likely to make a purchase if a user was acquired via mobileAcquisition source matters when it comes to new users—make sure you have a strategy to keep them engaged across the web, mobile and beyond