Rivalry2

Mashgin University
2026-02-21 16:08 Diff
https://www.mashgin.com/content/mashgin-university
AI CHeckout Guide
Mashgin’s computer-vision technology delights customers, increases sales, and maximizes staff productivity.
Mashgin Basics

Get a quick overview of how Mashgin works, including item scanning, handling refunds, and the checkout process.
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Cloud & Creator

Learn the basics of Mashgin Creator & Cloud: how to pull up sales reports, troubleshoot items and assign dot codes via Creator.
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Kiosk Troubleshooting

Learn how to resolve common kiosk issues, from camera errors to accessing Manager Mode and even keeping your machine clean.
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Items 101

Fix scanning issues, assign dot codes, add new poses to existing items, or introduce entirely new products to Mashgin.
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Peripherals

Troubleshoot and fix issues with printers, payment readers, side UX screens, and other connected devices.
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Glory Troubleshooting

Learn how to resolve Glory cash recycler issues, including error messages, power cycling, performing a cash audit, and more.
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<!DOCTYPE html><!-- Last Published: Fri Feb 13 2026 10:47:50 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="www.mashgin.com" data-wf-page="67d095e769b30d6e3d6ae094" data-wf-site="603557fca6b5097977fbac59"><head><meta charset="utf-8"/><title>Mashgin University</title><meta content="Find quick, step-by-step video guides for troubleshooting Mashgin kiosks, peripherals, and Glory cash recyclers. Learn how to fix scanning issues, process refunds, manage kiosk settings, and more—all in one place." name="description"/><meta content="Mashgin University" property="og:title"/><meta content="Find quick, step-by-step video guides for troubleshooting Mashgin kiosks, peripherals, and Glory cash recyclers. Learn how to fix scanning issues, process refunds, manage kiosk settings, and more—all in one place." property="og:description"/><meta content="Mashgin University" property="twitter:title"/><meta content="Find quick, step-by-step video guides for troubleshooting Mashgin kiosks, peripherals, and Glory cash recyclers. Learn how to fix scanning issues, process refunds, manage kiosk settings, and more—all in one place." property="twitter:description"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><meta content="3GXEYIQWejVVjmRIt820t6Zp8dHwXR4p5kLX3CxXoxE" name="google-site-verification"/><link href="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/css/mashgin-6a5499c78811d71efcf3f7f31c8f03d.webflow.shared.df7e3e90e.min.css" rel="stylesheet" type="text/css" integrity="sha384-334+kOrM7sGzk45Nft7voUur7r+zqfVNLDsHw2DOPOVTubYHcAqLnpQlf0gv8Skn" crossorigin="anonymous"/><link href="https://fonts.googleapis.com" rel="preconnect"/><link href="https://fonts.gstatic.com" rel="preconnect" crossorigin="anonymous"/><script src="https://ajax.googleapis.com/ajax/libs/webfont/1.6.26/webfont.js" type="text/javascript"></script><script type="text/javascript">WebFont.load({  google: {    families: ["Lato:100,100italic,300,300italic,400,400italic,700,700italic,900,900italic","Montserrat:100,100italic,200,200italic,300,300italic,400,400italic,500,500italic,600,600italic,700,700italic,800,800italic,900,900italic","Host Grotesk:300,400,500,600,700","Manrope:300,400,500,600,700","Outfit:300,400,500,600,700","Red Hat Display:300,400,500,600,700","Sansation:300,400,500,600,700","Sansation:300,400,500,600,700"]  }});</script><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/603557fca6b50922b2fbaca6_mashgin-favicon.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/603557fca6b5099e40fbaca7_mashgin-webclip.jpg" rel="apple-touch-icon"/><link href="https://www.mashgin.com/content/mashgin-university" rel="canonical"/><script async="" src="https://www.googletagmanager.com/gtag/js?id=UA-151562406-1"></script><script type="text/javascript">window.dataLayer = window.dataLayer || [];function gtag(){dataLayer.push(arguments);}gtag('js', new Date());gtag('config', 'UA-151562406-1', {'anonymize_ip': false});</script><!-- Osano Cookie Management -->
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</style></div><div fs-scrolldisable-element="smart-nav" data-animation="default" data-collapse="medium" data-duration="0" data-easing="ease" data-easing2="ease" role="banner" class="c-nav-v2 w-nav"><div class="c-container cc-nav"><div id="w-node-e677754d-587f-275b-2766-46bbb3c92df0-be3058cc" class="c-nav_menu-container"><a href="/" aria-label="Mashgin" class="c-nav_logo-wrap w-inline-block"><img id="black-logo" loading="eager" alt="" src="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/68ba93408a431b3050ec1e87_Logo.png" class="c-nav_logo"/></a><nav role="navigation" id="w-node-e677754d-587f-275b-2766-46bbb3c92df3-be3058cc" class="c-nav_menu-wrap w-nav-menu"><div id="w-node-e677754d-587f-275b-2766-46bbb3c92df4-be3058cc" class="c-nav_menu"><div class="c-nav_menu-content"><div data-delay="0" data-hover="true" class="c-nav_dropdown w-dropdown"><div class="c-nav_dropdown-toggle w-dropdown-toggle"><div class="c-nav_text">Solution</div><div class="c-icon cc-xs w-embed"><svg width="100%" height="100%" viewBox="0 0 13 8" fill="none" xmlns="http://www.w3.org/2000/svg">
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</svg></div><div class="c-nav_text">Convenience</div></a><a href="/industry/sports-entertainment-venues" class="c-nav_dropdown-menu_item w-inline-block"><div class="c-nav_dropdown-menu_icon w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg">
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</svg></div><div class="c-nav_text">Grab &amp; Go</div></a><a href="/industry/higher-education" class="c-nav_dropdown-menu_item w-inline-block"><div class="c-nav_dropdown-menu_icon w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg">
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</svg></div><div class="c-nav_text">Higher Ed</div></a><a href="/industry/healthcare" class="c-nav_dropdown-menu_item w-inline-block"><div class="c-nav_dropdown-menu_icon w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg">
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</svg></div><div class="c-nav_text">Healthcare</div></a><a href="/industry/cafes-business-dining" class="c-nav_dropdown-menu_item w-inline-block"><div class="c-nav_dropdown-menu_icon w-embed"><svg width="100%" height="100%" viewBox="0 0 32 32" fill="none" xmlns="http://www.w3.org/2000/svg">
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class="c-paragraph">Get a quick overview of how Mashgin works, including item scanning, handling refunds, and the checkout process.</p></div><div class="c-wrap cc-align_center cc-width_100 cc-mt_auto"><div class="c-wrap cc-horizontal cc-align_center cc-underline_none"><div class="c-paragraph_m">Watch Videos</div><img loading="lazy" src="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/6807e764d53871d3135e0ace_solutions-arrow.svg" alt="A little right-facing arrow" class="c-icon cc-s"/></div></div></div></div></a><a href="/content/mashgin-university/creator-101" class="c-wrap cc-gap_0 cc-width_100 cc-height_100 cc-underline_none cc-arrow_hover w-inline-block"><div class="c-wrap cc-width_100 cc-relative"><img src="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/67f450396ca5182de3fdcb5d_Cloud-Creator-Section-Image.webp" loading="lazy" sizes="(max-width: 1030px) 100vw, 1030px" 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class="c-text_l cc-mb_0">Items 101</h2><p class="c-paragraph">Fix scanning issues, assign dot codes, add new poses to existing items, or introduce entirely new products to Mashgin.</p></div><div class="c-wrap cc-align_center cc-width_100 cc-mt_auto"><div class="c-wrap cc-horizontal cc-align_center cc-underline_none"><div class="c-paragraph_m">Watch Videos</div><img loading="lazy" src="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/6807e764d53871d3135e0ace_solutions-arrow.svg" alt="A little right-facing arrow" class="c-icon cc-s"/></div></div></div></div></a><a href="/content/mashgin-university/peripheral-troubleshooting" class="c-wrap cc-gap_0 cc-width_100 cc-height_100 cc-underline_none cc-arrow_hover w-inline-block"><div class="c-wrap cc-width_100 cc-relative"><img src="https://cdn.prod.website-files.com/603557fca6b5097977fbac59/67f4503912d0d85e1db54c82_Peripherals-Section-Image.webp" loading="lazy" sizes="(max-width: 1030px) 100vw, 1030px" 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